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Frequently Asked...

How do I schedule?

Texting the salon to get started is best.

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Why text?

We are grooming throughout the day and can respond more easily to texts.

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How long does grooming take?

Typically we ask 3 1/2 to 4 hours per grooming block.

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Will my dog stay all day?

No, we complete grooms in a timely manner. Typically around 3 hours

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How will I know when ready?

We'll text you.

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Can my dog stay longer?

Usually, yes.

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How much does it cost?

Varies based on size and service level.

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How much are the extras?

Nothing.   Every upgrade is already included.

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Do you groom all breeds?

All dogs, yes.  No cats.

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Can I bring a photo?

Yes, we encourage it.

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Why doesn't it match exactly?

Each dog's coat is different and sometimes the hair will lay differently than the one in the photo.

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What about doodles?

We'll talk through your preferences at drop off to clarify your desired look.

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What if my dog is matted?

We'll choose the safest, most comfortable option.

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How often should they get groomed?

Based on your preference and the dog's needs but most clients set a 6-8 week recurring appointment.

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Can I request a specific groomer?

Yes!!  Absolutely!  We all work really hard to provide the best groom but also realize that each stylist is an individual artist with a unique style. 

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